Personal Injury Case Manager

Skinner Accident and Injury Lawyers; Charles Town (WV); On-site; USD 25,000 - 33,000; Full time

Job summary

Skinner Accident and Injury Lawyers seeks a dedicated Personal Injury Case Manager to guide clients through the pre-litigation process with empathy and professionalism. You will be the primary contact, coordinating communications and helping clients obtain medical treatment, working closely with our legal team to prepare for settlement.

This full-time, in-office position runs Monday through Friday, 8:30 AM to 5:00 PM, with compensation of $21 per hour starting wage.

Qualifications

• Empathy and strong communication with injured clients.
• Attention to detail in medical and billing records.
• Experience in personal injury, medical, or legal settings preferred (but not required).
• Familiarity with Filevine is a plus.
• Proficiency in Microsoft Office.

Responsibilities

• Serve as the primary point of contact for clients, ensuring they feel supported and informed throughout their case.
• Coordinate and manage all client communications, keeping them updated on case progress and next steps.
• Collaborate closely with our legal team to prepare cases for settlement, ensuring all necessary documentation is complete and accurate.
• Assist clients in obtaining the medical treatment and support they need, acting as a liaison between clients and healthcare providers.
• Maintain detailed and organized case files, ensuring all information is up-to-date and easily accessible.
• Identify and address any potential issues or delays in the case process, proactively seeking solutions.
• Provide empathetic and professional guidance to clients, helping them navigate the complexities of their personal injury claims with confidence.

Skills

Communication

Organization

Empathy

Medical records

Filevine

Microsoft Office

Problem solving

Client liaison

Tools

Filevine

Microsoft Office

Job description

We are seeking a dedicated and compassionate Personal Injury Case Manager to serve as a trusted resource for clients throughout the pre-litigation phase of their personal injury claims.

In this critical role, you will be the primary point of contact for clients, guiding them through each stage of their personal injury case with empathy, professionalism, and attention to detail. You will work closely with our experienced legal team to ensure cases are properly prepared for settlement, coordinate client communications, and assist clients in obtaining the medical treatment and support they need.

The Case Manager role is a full-time, in-office position. Hours of operation are Monday - Friday, 8:30 AM - 5:00 PM.

Compensation: $21 hourly starting wage

Qualifications

• Excellent communication and organization skills
• Empathetic and supportive with injured clients
• Strong attention to detail, especially with medical and billing records
• Experience in personal injury, medical, or legal settings preferred (but not required)
• Familiarity with Filevine is a plus
• Strong proficiency in Microsoft Office
• Proactive in follow-up and problem-solving
• Join Skinner Accident and Injury Lawyers and help us make a positive impact, one client at a time.

Responsibilities

• Serve as the primary point of contact for clients, ensuring they feel supported and informed throughout their case.
• Coordinate and manage all client communications, keeping them updated on case progress and next steps.
• Collaborate closely with our legal team to prepare cases for settlement, ensuring all necessary documentation is complete and accurate.
• Assist clients in obtaining the medical treatment and support they need, acting as a liaison between clients and healthcare providers.
• Maintain detailed and organized case files, ensuring all information is up-to-date and easily accessible.
• Identify and address any potential issues or delays in the case process, proactively seeking solutions.
• Provide empathetic and professional guidance to clients, helping them navigate the complexities of their personal injury claims with confidence.