Personal Injury Case Manager

Stein Whatley Astorino, PLLC; Louisville (KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Free parking

Paid time off

Job summary

Stein Whatley Astorino, PLLC in Kentucky is seeking a motivated Personal Injury Case Manager with basic litigation knowledge and 1–2 years of related experience to support attorneys from intake through litigation.

You will manage case files, coordinate medical records, and serve as the main contact for clients, while collaborating with medical providers, insurers, and staff. Strong communication and organization are essential.

Qualifications

• 1–2 years of experience in personal injury case management, litigation, legal support, subro/lien resolution or related role preferred.
• Basic knowledge of litigation processes and legal terminology.
• E-filing experience.
• Basic drafting experience such as pleadings, discovery requests, subpoenas.
• Strong customer service skills with excellent verbal and written communication.
• Willingness to learn, adapt, and contribute to team success.
• Excellent organizational, time management, and multitasking abilities.
• Proficiency with Microsoft Office (Word, Outlook, Excel) and willingness to learn legal case management software.
• Professional demeanor and positive attitude, comfortable interacting with clients, attorneys, and medical/legal professionals.

Responsibilities

• Manage and track assigned cases, including documentation, deadlines, and calendaring.
• Serve as a primary point of contact for clients, maintaining clear, empathetic communication.
• Coordinate and obtain medical records, bills, and supporting documents.
• Assist with drafting and preparing litigation support materials and communications.
• Communicate with medical providers, insurance companies, and other parties as needed.
• Maintain organized and accurate case files, notes, and correspondence.
• Support attorneys in all stages of litigation as appropriate.

Skills

Customer service

Verbal communication

Written communication

Organizational skills

Microsoft Office

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

We are seeking a motivated and detail-oriented Personal Injury Case Manager with basic litigation knowledge and at least 1–2 years of experience in a legal or case management role. The ideal candidate will be a strong communicator, a team player, and willing to learn and grow within our firm.

Key Responsibilities

As a Case Manager, you will assist attorneys and support staff in managing personal injury cases from intake through litigation. Typical duties include:

• Manage and track assigned cases, including documentation, deadlines, and calendaring.
• Serve as a primary point of contact for clients, maintaining clear, empathetic communication.
• Coordinate and obtain medical records, bills, and supporting documents.
• Assist with drafting and preparing litigation support materials and communications.
• Communicate with medical providers, insurance companies, and other parties as needed.
• Maintain organized and accurate case files, notes, and correspondence.
• Support attorneys in all stages of litigation as appropriate.

Qualifications

• 1–2 years of experience in personal injury case management, litigation, legal support, subro/lien resolution or related role preferred.
• Basic knowledge of litigation processes and legal terminology.
• E-filing experience.
• Basic drafting experience such as pleadings, discovery requests, subpoenas.
• Strong customer service skills with excellent verbal and written communication.
• Willingness to learn, adapt, and contribute to team success.
• Excellent organizational, time management, and multitasking abilities.
• Proficiency with Microsoft Office (Word, Outlook, Excel) and willingness to learn legal case management software.
• Professional demeanor and positive attitude, comfortable interacting with clients, attorneys, and medical/legal professionals.

Preferred (but not required)

• Experience with legal case management systems
• Prior experience in a law firm environment.
• Opportunity for professional growth within the firm.
• Bonus structure upon successful completion of probationary period.
• Possible hybrid work schedule upon successful completion of probationary period.
• Salary commensurate with experience.

Pay: $40,000.00 - $60,000.00 per year

• Free parking
• Paid time off

Application Question(s):

• Will you be agreeable to a criminal background search?

Experience:

• Personal injury law: 2 years (Preferred)