Case Manager (PI Law Firm Experience Required)

Law Firm; Beverly Hills (CA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Paid time off

Health, dental, and vision insurance

Free parking

Opportunities for advancement and职业发展

Job summary

Law Firm in Beverly Hills seeks an experienced Case Manager to support a growing personal injury team. This full-time role involves managing cases from intake through settlement and coordinating with clients, attorneys, medical providers, and insurers.

You will maintain case files, track documentation, and ensure timely progression while delivering professional client service and proactive communication. The ideal candidate is organized, detail-oriented, and capable of owning assigned cases.

Qualifications

• 2–4 years of case management experience, preferably in personal injury law.
• Understanding of the personal injury claims process.
• Strong written and verbal communication skills.
• Highly organized with excellent attention to detail and follow‑up.
• Ability to manage multiple cases and competing priorities.
• Bilingual in English and Spanish is a plus.

Responsibilities

• Manage an assigned caseload of personal injury cases from intake through settlement.
• Maintain regular communication with clients regarding treatment, case status, insurance, property damage, and other case matters.
• Coordinate and monitor clients' medical treatment, including appointments and treatment gaps.
• Request, review, and track medical records, bills, and other supporting documentation.
• Communicate with insurance companies regarding liability, coverage, policy limits, and claim status.
• Monitor vehicle repairs, rental vehicles, and property damage claims.
• Identify and address issues that may delay treatment or case progression.
• Maintain accurate case notes, documents, deadlines, and communications in Filevine.
• Work closely with attorneys to prepare cases for demands and settlement.
• Coordinate with lien and demand departments to ensure files are complete and ready for resolution.
• Follow up consistently with clients, providers, insurance companies, and other third parties.
• Provide guidance and support to Case Manager Assistants as needed.

Skills

Case management

Communication

Organizational skills

Bilingual English/Spanish

Independent work

Client coordination

Tools

Filevine

Job description

We are seeking an experienced Case Manager to join our growing personal injury team. This full-time position is ideal for someone who is organized, proactive, detail-oriented, and confident managing personal injury cases from intake through settlement.

The Case Manager will take ownership of assigned cases and work closely with clients, attorneys, medical providers, insurance adjusters, and other members of the legal team to ensure cases progress efficiently and clients receive consistent, professional support.

Responsibilities

• Manage an assigned caseload of personal injury cases from intake through settlement.
• Maintain regular communication with clients regarding treatment, case status, insurance, property damage, and other case matters.
• Coordinate and monitor clients' medical treatment, including appointments and treatment gaps.
• Request, review, and track medical records, bills, and other supporting documentation.
• Communicate with insurance companies regarding liability, coverage, policy limits, and claim status.
• Monitor vehicle repairs, rental vehicles, and property damage claims.
• Identify and address issues that may delay treatment or case progression.
• Maintain accurate case notes, documents, deadlines, and communications in Filevine.
• Work closely with attorneys to prepare cases for demands and settlement.
• Coordinate with lien and demand departments to ensure files are complete and ready for resolution.
• Follow up consistently with clients, providers, insurance companies, and other third parties.
• Provide guidance and support to Case Manager Assistants as needed.

Qualifications

• 2-4 years of experience, preferably with at least 2 years in personal injury law or a related legal/claims environment.
• Understanding of the personal injury claims process is strongly preferred.
• Strong written and verbal communication skills.
• Highly organized with excellent attention to detail and follow‑up skills.
• Ability to manage multiple cases and competing priorities.
• Ability to work independently and take ownership of assigned cases.
• Professional and empathetic approach to client communication.
• Filevine or other case management software experience is a plus.
• Bilingual in English and Spanish is a plus.
• Paid time off
• Health, dental, and vision insurance
• Free parking
• Opportunities for advancement and career development
• Fun workplace perks including company parties and in-office events
• Performance‑based incentives and bonuses

Schedule:

Full-time, Monday - Friday Core hours: 8:30am - 5:30pm