Personal Injury Case Manager: Client Advocate & Coordinator

Skinner Accident and Injury Lawyers; Charles Town (WV); On-site; USD 25,000 - 33,000; Full time

Job summary

Skinner Accident and Injury Lawyers seeks a dedicated Personal Injury Case Manager to guide clients through the pre-litigation process with empathy and professionalism. You will be the primary contact, coordinating communications and helping clients obtain medical treatment, working closely with our legal team to prepare for settlement.

This full-time, in-office position runs Monday through Friday, 8:30 AM to 5:00 PM, with compensation of $21 per hour starting wage.

Qualifications

• Empathy and strong communication with injured clients.
• Attention to detail in medical and billing records.
• Experience in personal injury, medical, or legal settings preferred (but not required).
• Familiarity with Filevine is a plus.
• Proficiency in Microsoft Office.

Responsibilities

• Serve as the primary point of contact for clients, ensuring they feel supported and informed throughout their case.
• Coordinate and manage all client communications, keeping them updated on case progress and next steps.
• Collaborate closely with our legal team to prepare cases for settlement, ensuring all necessary documentation is complete and accurate.
• Assist clients in obtaining the medical treatment and support they need, acting as a liaison between clients and healthcare providers.
• Maintain detailed and organized case files, ensuring all information is up-to-date and easily accessible.
• Identify and address any potential issues or delays in the case process, proactively seeking solutions.
• Provide empathetic and professional guidance to clients, helping them navigate the complexities of their personal injury claims with confidence.

Skills

Communication

Organization

Empathy

Medical records

Filevine

Microsoft Office

Problem solving

Client liaison

Tools

Filevine

Microsoft Office

Job description

Skinner Accident and Injury Lawyers seeks a dedicated Personal Injury Case Manager to guide clients through the pre-litigation process with empathy and professionalism. You will be the primary contact, coordinating communications and helping clients obtain medical treatment, working closely with our legal team to prepare for settlement.

This full-time, in-office position runs Monday through Friday, 8:30 AM to 5:00 PM, with compensation of $21 per hour starting wage.