- Develop and maintain lasting and trusting business relationships with members and clients
- Listen to members’ and clients’ needs and provide advice suited to their financial situations
- Help members and clients choose appropriate solutions to meet their financial goals
- Recommend investments, loans and insurance products
- Serve as a financing expert advisor and resource person for the caisse
- Balance member/client satisfaction, business objectives, profitability and sound and prudent risk management
- Work with partners and experts to design integrated strategies
- Advise members and clients on the best strategies and identify expected results
- Manage business relationships and assess member/client satisfaction and service quality
- Follow up and identify areas for improvement
- Stay up-to-date on financial services industry developments, market trends and best practices
- Participate in outreach activities and represent the caisse in the community
Requirements
- College diploma in a related field
- A minimum of two years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Mutual fund representative certificate – Autorité des marchés financiers
- Knowledge of French is required
Core Competencies
Demonstrates expertise in financial advisory services, focusing on developing tailored solutions for clients' financial goals while maintaining strong business relationships. Proficient in risk management and staying informed on industry trends to enhance client satisfaction and service quality.
Highest-signal resume keywords
- Financial Advisory Services
- Risk Management
- Client Relationship Management
- Mutual Fund Representative Certificate
- Bilingual in French
Hard Skills
- Investment Recommendations
- Loan Products Knowledge
- Insurance Products Knowledge
- Financial Solutions Development
- Market Trends Analysis
Soft Skills
- Interpersonal Communication
- Listening Skills
- Problem Solving
- Client Satisfaction Focus
Certifications & Qualifications
- Mutual Fund Representative Certificate
Industry Keywords
- Financial Services
- Business Relationships
- Client Needs Assessment
- Service Quality Improvement
- Outreach Activities