Personal Computer Tech

Community Health Systems; Moberly (IN); On-site; USD 42,000 - 60,000; Full time

Job summary

Community Health Systems is seeking a Personal Computer Technician to provide on-site hardware, software, and network support across hospital IT environments. You will install, troubleshoot, and repair desktops, laptops, printers, scanners, and mobile devices, ensuring systems run smoothly.

The role emphasizes security, asset management, and customer service, with remote support when needed and coordination with service departments.

Qualifications

• Associate degree or equivalent preferred.
• CET certification preferred.
• 0-1 years of hospital IT experience preferred.

Responsibilities

• Provide on-site hardware and software support for hospital IT systems.
• Install and troubleshoot network equipment and telecom systems.
• Troubleshoot software and network issues.
• Coordinate equipment moves with other service departments as needed.

Skills

Customer service

Attention to detail

Troubleshooting

Teamwork

Software installation

Education

Associate degree in computer science / related field

CET certification (preferred)

Tools

Remote control software

Job description

Job Summary

The Personal Computer Technician is a field technician responsible for providing on-site technical support for hardware, software, telecommunications, and network systems. This role includes installing, troubleshooting, and repairing equipment and infrastructure to ensure optimal functionality.

Essential Functions

• Supports IT hardware, including but not limited to, desktops, laptops, thin clients, mobile devices (cell phone, tablet, etc.), mobile carts, printers, scanners.
• Installs and maintains hospital IT systems, networking equipment, or telecommunications systems.
• Assists with troubleshooting software and network based issues.
• Moves IS assets and coordinates all equipment moves with other service departments as needed.
• Ensures information security by securely disposing of devices with local hard drives.
• Supports software, including but not limited to, desktops, laptops, thin clients, mobile devices (cell phone, tablet, etc.), mobile carts, printers, scanners.
• Ensures that all corporately used mobile devices are encrypted to ensure the integrity of information security.
• Provides service through remote control software for licensed equipment and utilizes alternative remote control solutions (EX join.me) as needed for non-organizational assets.
• Provides high quality customer service.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Associate Degree in computer science, electrical engineering, telecommunications or related field preferred
• certification in Certified Electronics Technician (CET) preferred
• 0-1 years of experience with hospital information systems preferred

Knowledge, Skills and Abilities

• Ability to replace malfunctioning components in computers, network devices, or telecommunications equipment.
• Familiarity with routers, switches, modems, servers, telecommunication towers and other IT or communications equipment.
• Ability to install and configure various types of software, including network monitoring tools and diagnostics software.
• Strong attention to details.
• Ability to troubleshoot customer issues.
• Ability to work independently and be a team player.
• Ability to work in a fast-paced environment.
• Excellent customer service skills.
• Ability to solve technical problems quickly and efficiently.