Personal Banking Sales & Service Specialist

Santander US

Auburn (MA)

Presencial

USD 35.000 - 53.000

Jornada completa

14 días+

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Santander Benefits
Competitive compensation

Descripción de la vacante

Santander US is seeking a Sales and Service Banker to act as a trusted advisor, building long-term relationships and offering banking, lending, and investment solutions with exceptional service. You’ll process teller transactions, educate customers on digital tools, and help expand cross-sell opportunities while supporting branch goals.

The role emphasizes accuracy, compliance, and customer-centric support in a fast-paced environment.

Formación

  • 12+ months experience selling products and/or services.
  • 6+ months experience in Retail Banking sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening customer relationships and delivering results.
  • 6+ months customer service experience within a high volume, fast paced and constantly changing environment.
  • 6+ months cash handling experience.

Responsabilidades

  • Meet the financial needs of customers by providing transactional, servicing and product solutions.
  • Identify opportunities to grow banking relationships through branch activities and referrals.
  • Develop and maintain strong client relationships to understand financial needs and provide tailored solutions.
  • Collaborate with team members to achieve branch goals and drive performance.
  • Ensure an elevated customer experience with personalized, seamless service.

Conocimientos

Customer service
Communication
Relationship building
Attention to detail
Sales skills

Educación

High school diploma, GED or equivalent - Required
Bachelor’s Degree in related field - Preferred

Herramientas

Microsoft Office

Descripción del empleo

Santander US is seeking a Sales and Service Banker to act as a trusted advisor, building long-term relationships and offering banking, lending, and investment solutions with exceptional service. You’ll process teller transactions, educate customers on digital tools, and help expand cross-sell opportunities while supporting branch goals.

The role emphasizes accuracy, compliance, and customer-centric support in a fast-paced environment.

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