Personal Banking & Sales Advisor

First National Bank; Natrona Heights (PA); On-site; USD 36,000 - 60,000; Full time

Job summary

First National Bank in Natrona Heights, PA is seeking a Relationship Banker to advance customer service, account servicing and lending. You will execute branch leads under the Manager's direction and convert transactions into qualified sales or referrals while upholding FNB policies and Core Values.

In this role you will greet customers, identify needs, and promote bank products; maintain data quality for referrals and accounts; perform routine teller and operational tasks; and support risk

Qualifications

• Excellent customer service and communication skills.
• Organizational, analytical and interpersonal abilities.
• Knowledge of banking policies, consumer products and services.
• Sales and customer service skills.

Responsibilities

• Promote the sales process by greeting customers and identifying needs.
• Recommend bank products and services and cross-sell where appropriate.
• Input and maintain data quality for referrals, customers, and applicants.
• Perform routine teller transactions and other operational tasks.
• Uphold risk management and regulatory compliance.

Skills

Excellent customer service

Excellent communication

Organizational skills

Interpersonal skills

Detail-oriented

PC proficiency

MS Word (Basic)

MS Excel (Intermediate)

MS PowerPoint (Basic)

Sales and referral skills

Education

High School or GED

Job description

First National Bank in Natrona Heights, PA is seeking a Relationship Banker to advance customer service, account servicing and lending. You will execute branch leads under the Manager's direction and convert transactions into qualified sales or referrals while upholding FNB policies and Core Values.

In this role you will greet customers, identify needs, and promote bank products; maintain data quality for referrals and accounts; perform routine teller and operational tasks; and support risk