Relationship Banker: Drive Growth & Build Customer Partnerships

F.N.B. Corporation; Natrona Heights (PA); On-site; USD 42,000 - 56,000; Full time

Job summary

F.N.B. Corporation in Natrona Heights, PA is seeking a Relationship Banker to service consumer banking needs at the branch.

You will develop proficiency in everyday transactions, account servicing, and lending, while identifying opportunities to convert transactions into sales leads under supervisor guidance. This role emphasizes friendly customer interactions, cross-selling bank products, accurate data entry and adherence to policies.

Qualifications

• High School or GED.
• 0 years of job-related experience required.
• Excellent customer service skills.
• Excellent communication skills, both written and verbal.
• Excellent organizational, analytical and interpersonal skills.
• Detail-oriented.
• Ability to use a personal computer and job-related software.
• MS Word - Basic Level.
• MS Excel - Intermediate Level.
• MS PowerPoint - Basic Level.
• Experience in a related position.
• Knowledge of banking policies, procedures consumer products and services.
• Sales and customer service skills.

Responsibilities

• Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
• Make appropriate recommendations in the selling and cross-selling of Bank products and services.
• Identifies and achieves individual weekly sales/referral goals set by the Branch Manager.
• Incorporate FNB digital products and services into customer interactions.
• Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants.
• Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
• Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Skills

Customer service

Communication skills

Organizational skills

Interpersonal skills

Detail-oriented

PC skills

MS Word (Basic)

MS Excel (Intermediate)

MS PowerPoint (Basic)

Banking knowledge

Sales skills

Education

High School or GED

Job description

F.N.B. Corporation in Natrona Heights, PA is seeking a Relationship Banker to service consumer banking needs at the branch.

You will develop proficiency in everyday transactions, account servicing, and lending, while identifying opportunities to convert transactions into sales leads under supervisor guidance. This role emphasizes friendly customer interactions, cross-selling bank products, accurate data entry and adherence to policies.