Personal Banking Pro II — Accounts & Service Excellence

Alpine Bank; Avon (CO); On-site; USD 34,000 - 41,000; Full time

Job summary

Alpine Bank is seeking a Personal Banking Representative II in Colorado to serve clients, handle accounts, and promote bank products. You will manage deposits, transfers, and cash handling while guiding customers through online banking features.

The role requires strong communication, problem-solving, and compliance with banking policies. Evening/weekend hours and occasional travel may be required; a valid CO driver's license is preferred.

Qualifications

• Customer service-focused with strong communication skills.
• Able to balance cash drawer, vault, and ATM settlements.
• Operates banking software with accuracy and efficiency.
• Learns and applies Alpine Bank procedures and compliance rules.

Responsibilities

• Provide exceptional customer service and assist with account management.
• Open, close, and maintain consumer and commercial accounts.
• Educate customers on Alpine On-line services and transfers.
• Process deposits, withdrawals, and other transactions per policy.
• Support opening/closing procedures and audits.

Skills

Customer service oriented

Excellent written and verbal comms

Microsoft Office proficiency

Analytical problem solving

Cash handling

Time management

Confidential information handling

Education

High School Diploma or GED

Colorado Driver's License

Notary Public (plus)

Tools

Adobe Acrobat

Job description

Alpine Bank is seeking a Personal Banking Representative II in Colorado to serve clients, handle accounts, and promote bank products. You will manage deposits, transfers, and cash handling while guiding customers through online banking features.

The role requires strong communication, problem-solving, and compliance with banking policies. Evening/weekend hours and occasional travel may be required; a valid CO driver's license is preferred.