Client-Focused Personal Banker

Alpine Bank; Ridgway (CO); On-site; USD 30,000 - 37,000; Full time

Job summary

Alpine Bank in Ridgway, CO is seeking a Personal Banking Representative I to support clients, assist with account management, and promote suitable products and services.

This entry-level role emphasizes exceptional customer service, accurate cash handling, and proficient use of banking software to process deposits, transfers, and routine transactions while maintaining confidentiality and compliance.

Qualifications

• Customer service and communication skills required.
• Ability to mediate conflict and solve problems.
• Strong math and cash handling skills.
• Familiarity with banking compliance regulations.
• Knowledge of Alpine Bank consumer and business products.

Responsibilities

• Provides exceptional customer service using training programs and standards.
• Uses software applications to perform daily tasks with minimal errors.
• Opens, closes, and maintains consumer and commercial accounts.
• Assists customers with Alpine Online services and transfers.
• Processes deposits, transfers, withdrawals according to policy.
• Balances cash drawer, vault, and ATM settlements.
• Performs safe deposit box entry/exit.
• Complies with wires and safe deposit procedures.
• Communicates with customers and internal teams.
• Attends to open/close procedures as needed.

Skills

Customer service

Communication

Problem solving

Time management

Cash handling

Microsoft Office

Adobe Acrobat

Organizational skills

Banking compliance

Confidentiality

Teamwork

Education

High School Diploma/GED

Alpine Bank New Accounts training

Dormant status training

Colorado Driver's License

Notary public (plus)

Tools

Microsoft Office

Adobe Acrobat

Job description

Alpine Bank in Ridgway, CO is seeking a Personal Banking Representative I to support clients, assist with account management, and promote suitable products and services.

This entry-level role emphasizes exceptional customer service, accurate cash handling, and proficient use of banking software to process deposits, transfers, and routine transactions while maintaining confidentiality and compliance.