Entry-Level Personal Banking Associate

Alpine Bank; Colorado; On-site; USD 46,000 - 56,000; Full time

Job summary

Alpine Bank in Colorado is seeking a Personal Banking Representative I to support clients, open/maintain accounts, and process transactions. You will help customers with Alpine Online services and promote suitable products.

The role requires excellent communication, cash handling accuracy, and adherence to banking policies. Proactive problem solving and teamwork are essential; evening/weekend hours may be required.

Qualifications

• Customer service-focused with strong written and verbal communication.
• Ability to mediate conflicts and solve problems.
• Accurate cash handling and math skills.
• Proficient with Microsoft Office and Adobe Acrobat.
• Understanding of banking compliance and confidentiality.
• Notary is a plus.

Responsibilities

• Provides exceptional service and promotes Alpine Bank products.
• Opens and maintains consumer and commercial accounts.
• Processes deposits, transfers, withdrawals per policy.
• Educates customers on Alpine Online services.
• Balances cash drawer, vault, and ATM settlements.
• Responds to inquiries and resolves customer concerns.
• Maintains documentation and records.

Skills

Customer service

Communication skills

Problem solving

Cash handling

Time management

Mathematical skills

Conflict resolution

Teamwork

Compliance awareness

Education

High School Diploma or GED

Alpine Bank New Accounts training

Dormant status training or course

Driver's license valid

Notary Public a plus

Tools

Microsoft Office

Adobe Acrobat

Job description

Alpine Bank in Colorado is seeking a Personal Banking Representative I to support clients, open/maintain accounts, and process transactions. You will help customers with Alpine Online services and promote suitable products.

The role requires excellent communication, cash handling accuracy, and adherence to banking policies. Proactive problem solving and teamwork are essential; evening/weekend hours may be required.