Personal Banker: Build Relationships & Grow Banking

American Savings Bank; Wailuku (HI); Sur place; USD 40 000 - 56 000; Plein temps

Résumé du poste

American Savings Bank in Hawaii is seeking a customer service-focused banking professional to identify customer needs, open new accounts, and educate customers on digital banking solutions.

This role emphasizes building relationships and referring opportunities to partners within the branch network.

Qualifications

• Minimum 1 year sales experience in retail or financial services.
• Working knowledge of bank products, branch operations and banking regulations preferred.
• Excellent customer service, sales, and communication skills.

Responsabilités

• Builds customer relationships by identifying product needs and referring customers to partners as appropriate.
• Opens new customer accounts and provides account servicing, including answering inquiries, researching issues, and resolving concerns.
• May perform related assignments within the branch, including teller duties.
• Provides personalized, in‑person education in digital banking solutions.

Connaissances

Banking products

Customer service

Sales skills

Formation

NMLS Mortgage Loan Originator License

Description du poste

At American Savings Bank, our Personal Bankers are key in helping to make dreams possible for our customers across the state. When you apply, you'll work with our team to find a branch in our Maui Region that's the best fit for you and for ASB.

Primary Purpose Of Job

Builds customer relationships by identifying banking needs and working with customers to select appropriate banking products.

Major Job Accountabilities

• Works to develop and deepen customer relationships by identifying product needs and refers customers to other business partners as appropriate.
• Opens new customer accounts and provides account servicing, including answering account inquiries, conducting research, and resolving customer issues/concerns.
• May perform related assignments within the branch as needed, including the performance of teller duties.
• Provides personalized, in-person education in digital banking solutions.
  
  

Experience Required

• One (1) year sales experience in retail or financial services firm.
  
  

Required Skills Or Training

• Working knowledge of bank products, branch operations and banking regulations is preferred.
• Excellent customer service and sales skills.
• Excellent verbal, written, and interpersonal communication skills.
  
  

Professional Certifications, Licenses, And/or Registration Requirements

NMLS Mortgage Loan Originator License

EOE, including disability/veterans

At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling 808-538-2000 and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!