Personal Banker & Member Services Pro

Selfreliance Federal Credit Union; Whippany (NJ); On-site; USD 42,000 - 54,000; Full time

Job summary

Selfreliance Federal Credit Union in Whippany, NJ seeks a Universal Member Service Representative (Personal Banker) to join our team. This role blends teller transactions, account servicing, new accounts, loan processing, and branch operations, delivering an exceptional member experience while safeguarding information.

The successful candidate will handle financial transactions, assist members with various products and services, work in a fast-paced setting, and maintain high accuracy and

Qualifications

• Experience in customer service or sales in banking preferred.
• Excellent communication and interpersonal skills.
• Proficiency with Data Processing Platforms and Microsoft Office.
• Fluency in English; Ukrainian language skills required.

Responsibilities

• Identify members' financial needs and recommend credit union products and services.
• Open and service all consumer and business accounts.
• Handle a wide range of financial transactions and branch operations as assigned.

Skills

Customer service

Sales experience

Communication

Data processing platforms

Microsoft Office

Service orientation

Bilingual English/Ukrainian

Education

High school diploma

Banking/Finance/Accounting degree preferred

Job description

Selfreliance Federal Credit Union in Whippany, NJ seeks a Universal Member Service Representative (Personal Banker) to join our team. This role blends teller transactions, account servicing, new accounts, loan processing, and branch operations, delivering an exceptional member experience while safeguarding information.

The successful candidate will handle financial transactions, assist members with various products and services, work in a fast-paced setting, and maintain high accuracy and