Personal Banker and Member Services Specialist

Selfreliance Federal Credit Union; Malapardis (NJ); On-site; USD 38,000 - 54,000; Full time

Job summary

Selfreliance Federal Credit Union in Whippany, NJ is seeking a Universal Member Service Representative (Personal Banker) to deliver friendly, accurate service in person, by phone, and online. You will handle teller transactions, account servicing, new accounts, and basic loan processing while upholding security and policy standards.

The ideal candidate has strong customer service and sales experience, excellent communication skills, and proficiency with Data Processing Platforms and Microsoft

Qualifications

• Experience in customer service and sales within a banking environment is preferred.
• Excellent communication and interpersonal skills are required.
• Fluency in English and Ukrainian is required.

Responsibilities

• Identify members' financial needs and recommend suitable CU products and services.
• Open and service consumer and business accounts.
• Assist with teller transactions, account maintenance, and basic loan processing.

Skills

Customer service

Sales experience

Communication

Data Processing Platforms

Microsoft Office

Bilingual English/Ukrainian

Education

High school diploma or equivalent

Relevant degree in Banking, Finance, or Accounting (preferred)

Tools

Microsoft Office

Job description

Selfreliance Federal Credit Union in Whippany, NJ is seeking a Universal Member Service Representative (Personal Banker) to deliver friendly, accurate service in person, by phone, and online. You will handle teller transactions, account servicing, new accounts, and basic loan processing while upholding security and policy standards.

The ideal candidate has strong customer service and sales experience, excellent communication skills, and proficiency with Data Processing Platforms and Microsoft