Personal Banker II — Trusted Advisor & Solutions

Fifth Third Bank; Barboursville (WV); Sur place; USD 34 000 - 44 000; Plein temps

Résumé du poste

Fifth Third Bank in Barboursville, WV is seeking a Personal Banker II to deliver exceptional service and build lasting relationships with both existing and prospective customers. You will understand financial needs and guide customers to suitable solutions using a consultative sales and service approach.

You'll work with internal partners to meet customer goals, analyze credit data, and stay compliant with risk and ethical standards.

Qualifications

• High School Diploma/GED and 1 year customer service experience, or college degree or equivalent military experience
• Experience in a sales environment required; experience in financial industry a plus
• Demonstrated ability to develop comfort level with both new household acquisitions and deepening customer relationships
• Ability to professionally represent Fifth Third Bank in verbal and written communication
• Capable of analyzing credit and financial information
• Exhibits business acumen
• Demonstrated ability in making sound decisions
• S.A.F.E. Act registration at time of employment through NMLS

Responsabilités

• Create a memorable customer experience by cultivating, maintaining, and enhancing relationships in an assigned book of business through proactive outreach in person, over the phone, or other channels
• Use of a consultative approach with current or prospective customers to uncover and identify their needs while tailoring recommendations/solutions/advice
• Maintain working knowledge of products, services, and processes offered
• Work collaboratively with internal partners to ensure customer\'s needs are met and all problems are resolved
• Analyze customer credit data and other related financial information to ensure customers are in the appropriate solutions that align with their needs
• Provide customer support needed reinforcing the value of current and new technology
• Follow the Bancorp Code of Business Conduct and Ethics and other related policies
• Other duties as assigned

Connaissances

Customer service

Sales experience

Financial literacy

Communication skills

Formation

High School Diploma/GED

College degree or equivalent military experience

Description du poste

Fifth Third Bank in Barboursville, WV is seeking a Personal Banker II to deliver exceptional service and build lasting relationships with both existing and prospective customers. You will understand financial needs and guide customers to suitable solutions using a consultative sales and service approach.

You'll work with internal partners to meet customer goals, analyze credit data, and stay compliant with risk and ethical standards.