Personal Banker II: Build Relationships & Solutions

Fifth Third Bank; West Virginia; On-site; USD 42,000 - 63,000; Full time

Job summary

Fifth Third Bank is hiring a Personal Banker II in Barboursville, WV. You will provide an exceptional customer experience by developing long-term relationships and offering suitable financial solutions across the customer lifecycle.

The role requires a high school diploma or college degree with customer service or sales experience, plus the ability to analyze credit and financial information. You’ll work with internal teams to meet customer needs while upholding bank policies and risk controls.

Qualifications

• Minimum: High School Diploma or GED plus 1 year customer service experience, or college degree/equivalent military experience.
• Experience in a sales environment is preferred.
• Ability to build comfort with new customer acquisitions and deepen relationships.
• Capable of analyzing credit and financial information to suggest solutions.
• Strong communication and professional representation of the bank.

Responsibilities

• Deliver exceptional customer experiences by building and maintaining relationships in assigned book of customers.
• Use consultative approach to identify needs and tailor recommendations.
• Maintain knowledge of bank products, services, and processes.
• Collaborate with partners to resolve customer issues and fulfill needs.
• Ensure compliance with policies and risk controls and document interactions.

Skills

Customer service

Sales experience

Credit analysis

Decision making

Communication skills

Education

High School Diploma/GED

College degree

Job description

Fifth Third Bank is hiring a Personal Banker II in Barboursville, WV. You will provide an exceptional customer experience by developing long-term relationships and offering suitable financial solutions across the customer lifecycle.

The role requires a high school diploma or college degree with customer service or sales experience, plus the ability to analyze credit and financial information. You’ll work with internal teams to meet customer needs while upholding bank policies and risk controls.