Personal Banker II: Relationship Builder & Growth Driver

Civista Bank; Kentucky; Hybrid; USD 38,000 - 46,000; Full time

Job summary

Civista Bank in Kentucky is seeking a Personal Banker II to build lasting relationships, open new accounts, and respond to customer inquiries while identifying opportunities to expand banking relationships.

You will guide customers through consumer deposits, lending applications, and digital banking tools, while adhering to regulatory requirements and delivering exceptional service. This role requires strong communication, attention to detail, and the ability to work under deadlines.

Qualifications

• Minimum 3 years of teller experience.
• Strong oral, written, and presentation skills.
• Comfort with new software and technology.

Responsibilities

• Engage daily with customers to build relationships and cross-sell products.
• Open new consumer and business accounts and process transactions.
• Handle and respond to customer inquiries with accuracy and speed.
• Adhere to banking regulations and internal policies for safety and soundness.
• Educate customers on technology tools: mobile banking, P2P, online banking.
• Maintain cash levels and assist with outages as needed.

Skills

Teller experience

Oral & written communication

Detail-oriented

High school diploma

Tech savvy / adaptability

Education

High School diploma or equivalent

Job description

Civista Bank in Kentucky is seeking a Personal Banker II to build lasting relationships, open new accounts, and respond to customer inquiries while identifying opportunities to expand banking relationships.

You will guide customers through consumer deposits, lending applications, and digital banking tools, while adhering to regulatory requirements and delivering exceptional service. This role requires strong communication, attention to detail, and the ability to work under deadlines.