Personal Banker II: Build Relationships & Financial Solutions

Fifth Third Bank; Highway (KY); On-site; USD 40,000 - 52,000; Full time

Job summary

Fifth Third Bank in Houston, TX is seeking a Personal Banker II to deliver exceptional customer experiences by building and maintaining long-term relationships with existing and prospective customers. You will understand financial needs and offer solutions across the customer lifecycle using a consultative approach.

Responsibilities include proactive outreach, product knowledge, collaboration with partners, and ensuring compliant, ethical banking practices while supporting customers with digital

Qualifications

• High School Diploma/GED or college degree.
• Sales experience required; financial industry a plus.
• S.A.F.E. Act registration at the time of employment through NMLS.

Responsibilities

• Create a memorable customer experience by cultivating, maintaining, and enhancing relationships in an assigned book of business through proactive outreach in person, over the phone, or other channels as appropriate.
• Use a consultative approach with current or prospective customers to uncover and identify their needs while tailoring recommendations/solutions/advice.
• Maintain working knowledge of products, services, and processes offered.
• Work collaboratively with internal partners to ensure customer’s needs are met and all problems are resolved.
• Analyze customer credit data and other related financial information to ensure customers are in the appropriate solutions that align with their needs.

Skills

Customer service

Sales experience

Financial acumen

Communication skills

Team collaboration

Education

High School Diploma/GED

Job description

Fifth Third Bank in Houston, TX is seeking a Personal Banker II to deliver exceptional customer experiences by building and maintaining long-term relationships with existing and prospective customers. You will understand financial needs and offer solutions across the customer lifecycle using a consultative approach.

Responsibilities include proactive outreach, product knowledge, collaboration with partners, and ensuring compliant, ethical banking practices while supporting customers with digital