Personal Banker I: Trusted Banking Advisor

Dollar Bank, FSB; Pittsburgh (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Job summary

Dollar Bank, FSB in Pittsburgh seeks a Personal Banker I to deliver excellent customer service and build lasting relationships. As the first point of contact, you will handle deposits, withdrawals, transfers, and loan payments for retail and business accounts with accuracy and professionalism.

You will engage in consultative conversations to understand customer needs and promote checking and savings, credit cards, loans, and digital banking.

Qualifications

• High school diploma or GED required.
• College degree or 6 months customer service experience preferred.
• Strong written and verbal communication skills.
• Willingness to travel to training.

Responsibilities

• Process transactions using teller equipment for retail and corporate accounts.
• Apply a consultative sales approach to build relationships by offering additional products and services.
• Engage customers in-lobby with professional integrity and ethics.
• Grow deposit and loan customers; initiate new relationships via outbound calls.
• Count money accurately and maintain computer literacy.
• Attend required training to develop product knowledge.
• Maintain a professional appearance and conduct.

Skills

Customer service

Communication skills

Arithmetic

Computer literacy

Travel willingness

Education

High school diploma/GED

College degree or 6 months customer service experience

Tools

Teller equipment

Job description

Dollar Bank, FSB in Pittsburgh seeks a Personal Banker I to deliver excellent customer service and build lasting relationships. As the first point of contact, you will handle deposits, withdrawals, transfers, and loan payments for retail and business accounts with accuracy and professionalism.

You will engage in consultative conversations to understand customer needs and promote checking and savings, credit cards, loans, and digital banking.