Customer-First Teller: Service, Referrals & Growth

Dollar Bank; Pittsburgh (Allegheny County); On-site; USD 31,000 - 42,000; Full time

Job summary

Dollar Bank in Pittsburgh is seeking a Teller who delivers exceptional customer service and supports a welcoming banking experience. As the first point of contact, you will engage customers, handle transactions, and identify referral opportunities to meet client needs.

You will process deposits, withdrawals, transfers, loan payments, and cash advances for retail and corporate accounts while maintaining accuracy, security, and professionalism.

Qualifications

• High school diploma or GED required.
• Ability to travel as needed to training.

Responsibilities

• Process transactions through teller equipment for retail and corporate accounts (deposits, withdrawals, transfers, loan payments, cash advances).
• Meet established referral goals.
• Maintain cash flow and security of drawers, terminals, and valuables.
• Manage a teller window and maintain an accurate balancing record.
• Multitask to shift between transactions efficiently.
• Count money accurately with arithmetic skills.
• Access account information and process transactions using computer systems.
• Attend required classes to gain thorough knowledge of bank products and guidelines.
• Provide accurate, efficient service and maintain a professional appearance and conduct.
• Uphold integrity and ethics; comply with regulations and bank procedures.

Skills

Customer service

Cash handling

Multitasking

Arithmetic

Computer literacy

Education

High school diploma or GED

Job description

Dollar Bank in Pittsburgh is seeking a Teller who delivers exceptional customer service and supports a welcoming banking experience. As the first point of contact, you will engage customers, handle transactions, and identify referral opportunities to meet client needs.

You will process deposits, withdrawals, transfers, loan payments, and cash advances for retail and corporate accounts while maintaining accuracy, security, and professionalism.