Customer-First Teller & Relationship Builder

Dollar Bank; Pittsburgh (Allegheny County); On-site; USD 25,000 - 30,000; Full time

Job summary

Dollar Bank in Pittsburgh seeks a friendly Teller dedicated to delivering exceptional customer service. As the first point of contact, you will engage customers, process deposits, withdrawals, transfers, and loan payments with accuracy, and help identify opportunities for referrals that match their financial needs.

You will maintain cash drawers, balance records, and a professional appearance while learning Dollar Bank products and guidelines through required training.

Qualifications

• High school diploma or GED required.
• Ability to travel to training.

Responsibilities

• Process transactions through teller equipment on all accounts, including deposits, withdrawals, transfers, loan payments, and cash advances.
• Meet established referral goals.
• Maintain cash flow and security drawers, terminals, and other valuables.
• Balance a teller window and maintain an accurate balancing record.
• Develop knowledge of bank products and guidelines through required training.
• Provide accurate, efficient service while upholding professional integrity and ethics.

Skills

Customer service

Cash handling

Referral goals

Mathematical accuracy

Computer literacy

Bank product knowledge

Multitasking

Professional appearance

Risk awareness

Education

High school diploma or GED

Tools

Teller equipment

Job description

Dollar Bank in Pittsburgh seeks a friendly Teller dedicated to delivering exceptional customer service. As the first point of contact, you will engage customers, process deposits, withdrawals, transfers, and loan payments with accuracy, and help identify opportunities for referrals that match their financial needs.

You will maintain cash drawers, balance records, and a professional appearance while learning Dollar Bank products and guidelines through required training.