Personal Banker I — Training & Certification Track

Fifth Third Bank; South Carolina; On-site; USD 32,000 - 52,000; Full time

Job summary

Fifth Third Bank in Indian Land, South Carolina is seeking a Retail Personal Banker I to join its Financial Center team. The program leads to a Retail Personal Banker role after onboarding, with a focus on consultative selling, new household acquisition, and relationship development.

The position emphasizes cross-selling, customer service excellence, and collaboration with partner teams to provide comprehensive financial solutions. Travel for training and flexibility are required.

Qualifications

• College degree or work experience providing transferrable skills, or combination of education and experience.
• Experience in the financial industry preferred.
• Sales activities to acquire new consumer households and cross-sell to existing customers.
• Ability to analyze credit and financial information with strong math skills.
• Professional representation of Fifth Third Bank in appearance and communication.
• This position requires S.A.F.E. Act registration via NMLS.

Responsibilities

• Use consultative sales to build a customer profile and identify financial needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Set appointments for periodic financial reviews using approved tools.
• Cross-sell to existing customers and engage in outside sales activities.
• Collaborate with Mortgage, Small Business, Commercial, and Investment partners.
• Meet or exceed customer experience and production goals and drive revenue growth.
• Guide CSRs on sales and referral processes.
• Ensure confidentiality and maintain ethical behavior.

Skills

Sales experience

Customer service

Math proficiency

Professional appearance

Communication

Education

College degree or equivalent

Job description

Fifth Third Bank in Indian Land, South Carolina is seeking a Retail Personal Banker I to join its Financial Center team. The program leads to a Retail Personal Banker role after onboarding, with a focus on consultative selling, new household acquisition, and relationship development.

The position emphasizes cross-selling, customer service excellence, and collaboration with partner teams to provide comprehensive financial solutions. Travel for training and flexibility are required.