Personal Banker I — Training & Certification Included

Fifth Third; New Albany (OH); On-site; USD 40,000 - 52,000; Full time

Job summary

Fifth Third Bank in New Albany, OH is hiring a Personal Banker Associate I. Selected candidates enter a 4-8 week onboarding and education program with rotations in operations and Sales & Service, ending with a certification for progression to the Retail Personal Banker role.

The position emphasizes consultative selling and building relationships with customers. The role involves processing teller transactions and collaborating with the platform staff, with emphasis on risk awareness and ethical

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Ability to develop comfort level with sales activities to acquire new customers.
• Ability to analyze credit and financial information.
• Professional representation of Fifth Third Bank.
• S.A.F.E. Act registration at time of employment (NMLS MU4R questions).

Responsibilities

• Use consultative sales process to identify needs and recommend solutions.
• Maintain knowledge of Retail products and services to cross-sell.
• Proactively reach out to customers and set appointments for reviews.
• Collaborate with partners to refer customers for holistic solutions.
• Meet/exceed customer experience and production goals.
• Support opening/closing processes of the Financial Center or Bank Mart.

Skills

Sales experience

Financial analysis

Professional communication

Math skills

Customer service

Education

College degree or work experience

Job description

Fifth Third Bank in New Albany, OH is hiring a Personal Banker Associate I. Selected candidates enter a 4-8 week onboarding and education program with rotations in operations and Sales & Service, ending with a certification for progression to the Retail Personal Banker role.

The position emphasizes consultative selling and building relationships with customers. The role involves processing teller transactions and collaborating with the platform staff, with emphasis on risk awareness and ethical