Retail Personal Banker I — Financial Solutions Advisor

Fifth Third Bank; New Albany (OH); On-site; USD 38,000 - 56,000; Full time

Job summary

Fifth Third Bank in New Albany, Ohio, offers a Retail Personal Banker I program designed to train associates through a 4-8 week onboarding with rotations in operations and Sales & Service. A certification follows to validate the skills for a retail banking role focusing on consultative sales and new customer acquisition.

The role includes teller responsibilities and risk awareness while adhering to bank policies.

Qualifications

• Experience in financial services preferred.
• Demonstrated ability to sell and cross-sell financial products to consumers.
• Knowledge of financial products and services helpful.
• NMLS registration (S.A.F.E. Act) required at employment time.

Responsibilities

• Use consultative sales to assess customer financial needs.
• Cross-sell Retail products and services to existing/new customers.
• Assist with teller transactions and back-office duties as part of the team.
• Open/close financial center operations as directed by supervisor.
• Maintain confidentiality and adhere to bank policies.

Skills

Sales experience

Customer service

Math skills

Professional appearance

Communication skills

Education

College degree or equivalent experience

Tools

CRM software

Job description

Fifth Third Bank in New Albany, Ohio, offers a Retail Personal Banker I program designed to train associates through a 4-8 week onboarding with rotations in operations and Sales & Service. A certification follows to validate the skills for a retail banking role focusing on consultative sales and new customer acquisition.

The role includes teller responsibilities and risk awareness while adhering to bank policies.