Personal Banker I - Retail Banking & Customer Growth

Fifth Third Bank; Palm Harbor (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Fifth Third Bank is seeking candidates for a Retail Personal Banker I role. After a 4–8 week onboarding with rotations in operations and Sales & Service, you will be prepared to proactively identify and meet customer financial needs, focusing on acquiring new households and deepening existing relationships.

You will also process teller transactions and contribute as a member of the platform staff. This position emphasizes risk awareness, policy adherence, ethical behavior, and delivering a

Qualifications

• Experience in sales and customer service is preferred.
• Ability to learn Retail Banking products and policies.
• Comfort with evaluating credit information and financial data.

Responsibilities

• Use consultative sales to identify customer needs and build profiles.
• Maintain knowledge of Retail products and services to propose solutions.
• Schedule appointments for periodic financial reviews and cross-sell where appropriate.
• Engage with assigned partners to provide holistic financial solutions.
• Support customer experience and meet production goals.

Skills

Sales ability

Customer service

Communication

Financial literacy

Analytical math

Education

College degree

Job description

Fifth Third Bank is seeking candidates for a Retail Personal Banker I role. After a 4–8 week onboarding with rotations in operations and Sales & Service, you will be prepared to proactively identify and meet customer financial needs, focusing on acquiring new households and deepening existing relationships.

You will also process teller transactions and contribute as a member of the platform staff. This position emphasizes risk awareness, policy adherence, ethical behavior, and delivering a