Personal Banker I: Launch Your Banking Career

Fifth Third; Naples (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Fifth Third Bank in Naples, FL is seeking a Personal Banker Associate I to begin with a 4–8 week onboarding program, rotations in operations and Sales & Service, and a certification upon completion.

The role focuses on using consultative sales to identify customer financial needs, cross-sell banking products, and build lasting relationships while handling teller responsibilities and working with branch teams to deliver exceptional service.

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer households and/or cross-sell to established customers.
• Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
• Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
• Demonstrated ability to develop a working knowledge of Retail policies and procedures.
• This position requires SAFÉ Act registration at the time of employment through the NMLS.

Responsibilities

• Use consultative sales process and Financial Needs Assessment to build customer profiles and identify financial needs.
• Maintain knowledge of Retail products/services and recommend solutions using our value proposition.
• Proactively reach out to customers and set appointments for periodic financial reviews.
• Cross-sell to existing customers and engage in outside sales activities as directed.
• Collaborate with Business Partners (Mortgage, Small Business, Commercial) to provide holistic solutions.
• Meet/exceed customer experience and production goals and contribute to revenue growth.
• Provide guidance to CSRs with respect to the sales and referral process.
• Adhere to policies and protect customer information and maintain confidentiality.
• Open/close Financial Center or Bank Mart as directed by the Financial Center Manager.
• Stay up to date on Retail procedures to mitigate fraudulent activity and risk.

Skills

Sales skills

Financial needs assessment

Communication

Education

College degree or relevant work experience

Job description

Fifth Third Bank in Naples, FL is seeking a Personal Banker Associate I to begin with a 4–8 week onboarding program, rotations in operations and Sales & Service, and a certification upon completion.

The role focuses on using consultative sales to identify customer financial needs, cross-sell banking products, and build lasting relationships while handling teller responsibilities and working with branch teams to deliver exceptional service.