Personal Banker I – Growth & Consultative Sales

Fifth Third Bank, N.A.; Indianapolis (IN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefits

Differentiated compensation offerings

Career development opportunities

Job summary

Fifth Third Bank, N.A. in Indianapolis, IN offers a Retail Personal Banker I path following a 4-8 week onboarding with rotations in operations and Sales & Service. The program ends with a certification to validate readiness for the Retail Personal Banker role, focusing on consultative sales and relationship building.

The role includes processing teller transactions and supporting platform staff. Candidates must meet basic financial knowledge requirements and possess strong communication skills.

Qualifications

• College degree or work experience providing transferrable skills, or a combination of education and experience.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities to acquire new customers and cross-sell.

Responsibilities

• Use consultative sales process to build customer profiles and identify financial needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Proactively reach out to customers and set appointments for financial reviews.
• Cross-sell to existing customers and participate in outside sales activities.
• Collaborate with Mortgage, Small Business, Commercial teams to refer customers.

Skills

Sales aptitude

Financial services knowledge

Communication skills

Regulatory compliance (NMLS/S.A.F.E.)

Math/credit analysis

Education

College degree or equivalent experience

Job description

Fifth Third Bank, N.A. in Indianapolis, IN offers a Retail Personal Banker I path following a 4-8 week onboarding with rotations in operations and Sales & Service. The program ends with a certification to validate readiness for the Retail Personal Banker role, focusing on consultative sales and relationship building.

The role includes processing teller transactions and supporting platform staff. Candidates must meet basic financial knowledge requirements and possess strong communication skills.