Financial Center Personal Banker I — Training Path

Fifth Third Bank, N.A.; Indianapolis (IN); On-site; USD 35,000 - 46,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Fifth Third Bank in Indianapolis, IN is seeking candidates for a Retail Personal Banker I program. You will complete a 4-8 week onboarding with rotations in operations and Sales & Service, earning a certification to advance in Retail Personal Banker roles.

The role emphasizes building customer profiles, cross-selling, and collaborating with partners across Mortgage, Small Business, Commercial, and Investment teams while maintaining risk controls and ethical standards.

Qualifications

• College degree or work experience with transferrable skills.
• Experience in the financial industry preferred.
• Ability to sell and cross-sell to customers.
• S.A.F.E. Act registration required at employment.

Responsibilities

• Use consultative sales to identify current and future financial needs.
• Maintain knowledge of Retail products and recommend solutions.
• Set appointments for periodic financial reviews using approved tools.
• Cross-sell to existing customers and engage in outside sales activities.
• Refer customers to partners for holistic financial solutions.
• Meet/exceed customer experience and production goals.

Skills

Consultative sales

Customer relationship building

Financial analysis basics

Professional communication

NMLS knowledge

Education

College degree or equivalent experience

Tools

NMLS registration system

Job description

Fifth Third Bank in Indianapolis, IN is seeking candidates for a Retail Personal Banker I program. You will complete a 4-8 week onboarding with rotations in operations and Sales & Service, earning a certification to advance in Retail Personal Banker roles.

The role emphasizes building customer profiles, cross-selling, and collaborating with partners across Mortgage, Small Business, Commercial, and Investment teams while maintaining risk controls and ethical standards.