Personal Banker I: Banking Trainee with Growth Path

Fifth Third; Indianapolis, Northern (IN, KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Fifth Third Bank in Indianapolis, Indiana is hiring for a Personal Banker Associate I. Trainees enter a 4-8 week onboarding with rotations in operations and Sales & Service, culminating in certification to perform Retail Personal Banker duties.

The role emphasizes consultative sales to identify customer financial needs, cross-sell products, and build relationships while handling teller transactions and supporting platform staff.

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Ability to develop comfort level with sales activities designed to acquire new consumer households and/or cross-sell to established customers.
• Must be able to demonstrate understanding of advanced math functions for credit and financial information analysis.
• Ability to represent Fifth Third Bank professionally in appearance and communication.

Responsibilities

• Use consultative sales process and needs assessment to build a customer profile and identify financial needs.
• Maintain knowledge of Retail products/services and recommend suitable solutions.
• Cross-sell to existing customers and engage in outside sales activities as directed.
• Coordinate with partners (Mortgage, Small Business, Commercial, Investment) to provide holistic solutions.

Skills

Sales aptitude

Customer service

Communication

Financial analysis

Professional representation

Education

College degree or equivalent

Job description

Fifth Third Bank in Indianapolis, Indiana is hiring for a Personal Banker Associate I. Trainees enter a 4-8 week onboarding with rotations in operations and Sales & Service, culminating in certification to perform Retail Personal Banker duties.

The role emphasizes consultative sales to identify customer financial needs, cross-sell products, and build relationships while handling teller transactions and supporting platform staff.