Personal Banker I: Growth, Advisory & Customer Impact

Fifth Third Bank, N.A.; Riverdale (GA); On-site; USD 40,000 - 58,000; Full time

Job summary

Fifth Third Bank, N.A. in Riverdale, GA, is seeking a Retail Personal Banker I as part of a 4-8 week onboarding program with rotations in operations and Sales & Service.

The role focuses on consultative sales to identify customer financial needs and to deepen existing relationships, with teller responsibilities and platform team collaboration. The position emphasizes risk awareness, ethical conduct, and the ability to meet customer experience goals while supporting cross-sell initiatives and

Qualifications

• College degree or work experience, transferrable skills.
• Experience in financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities to acquire new customers and cross-sell to existing customers.
• Understanding of advanced math functions for credit/financial analysis.
• Ability to professionally represent Fifth Third Bank in appearance and communication.
• Knowledge of Retail policies and procedures to exercise sound judgment.

Responsibilities

• Use consultative sales to build a customer profile and identify financial needs.
• Maintain knowledge of Retail products/services and advise solutions.
• Reach out to customers using approved marketing tools and set financial reviews.
• Cross-sell to existing customers and engage in outside sales activities as directed.
• Build relationships with Business Partners and refer customers for holistic solutions.
• Meet/exceed customer experience and production goals and contribute to revenue growth.

Skills

Sales aptitude

Customer service

Communication

Financial literacy

Education

College degree or work experience

Job description

Fifth Third Bank, N.A. in Riverdale, GA, is seeking a Retail Personal Banker I as part of a 4-8 week onboarding program with rotations in operations and Sales & Service.

The role focuses on consultative sales to identify customer financial needs and to deepen existing relationships, with teller responsibilities and platform team collaboration. The position emphasizes risk awareness, ethical conduct, and the ability to meet customer experience goals while supporting cross-sell initiatives and