Personal Banker I: Grow Through Cross-Sell & Service

Provide, powered by Fifth Third; Birmingham (MI); On-site; USD 35,000 - 50,000; Full time

Job summary

Fifth Third Bank in Birmingham, MI is seeking candidates for Retail Personal Banker I. The role focuses on consultative sales to meet customer financial needs, acquiring new households, and deepening relationships through lobby leadership or aisle time and tele-consulting.

Training includes a 4-8 week onboarding with rotations in operations and Sales & Service. The position emphasizes risk management, ethical conduct, and adherence to bank policies while delivering excellent customer experiences

Qualifications

• College degree or equivalent experience.
• Ability to develop comfort with sales activities to acquire customers.
• Strong communication and mathematical analysis skills.
• Must represent Fifth Third Bank professionally in appearance and communication.

Responsibilities

• Use consultative sales to identify customer needs and build a profile.
• Maintain knowledge of Retail products and propose suitable solutions.
• Reach out to customers and set appointments for periodic financial reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Collaborate with partners to provide holistic financial solutions.

Skills

Sales oriented

Customer service

Financial literacy

Communication skills

Education

College degree or equivalent experience

Tools

NMLS familiarity

Job description

Fifth Third Bank in Birmingham, MI is seeking candidates for Retail Personal Banker I. The role focuses on consultative sales to meet customer financial needs, acquiring new households, and deepening relationships through lobby leadership or aisle time and tele-consulting.

Training includes a 4-8 week onboarding with rotations in operations and Sales & Service. The position emphasizes risk management, ethical conduct, and adherence to bank policies while delivering excellent customer experiences