Retail Banking Advisor – Personal Banker I

Fifth Third; Liberty Park (SC); On-site; USD 38,000 - 48,000; Full time

Job summary

Fifth Third Bank in Birmingham, AL seeks a Retail Personal Banker I through a 4-8 week onboarding with rotations in operations and Sales & Service, followed by a certification. The role uses consultative selling to identify and meet financial needs, focusing on new household acquisition and deepening relationships, while handling teller transactions as part of the platform staff.

The position emphasizes customer experience, risk awareness, and adherence to policies, with opportunity for growth

Qualifications

• College degree or work experience providing transferrable skills, or a combination of education and experience.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities to acquire new consumer households.
• Ability to analyze credit and financial information with basic math skills.
• Represent Fifth Third Bank professionally in appearance and communication.
• Knowledge of Retail policies and procedures to exercise sound judgment.

Responsibilities

• Use consultative sales process and financial needs assessment to build customer profiles.
• Cross-sell to existing customers and set appointments for periodic reviews.
• Collaborate with partners across Mortgage, Small Business, Commercial and Investment teams.
• Meet or exceed customer experience and production goals; drive revenue growth.
• Open/close banking center operations and support risk management policies.

Skills

Consultative sales

Customer relationship

Communication skills

Math & financial analysis

Professional appearance

Education

College degree or equivalent

Job description

Fifth Third Bank in Birmingham, AL seeks a Retail Personal Banker I through a 4-8 week onboarding with rotations in operations and Sales & Service, followed by a certification. The role uses consultative selling to identify and meet financial needs, focusing on new household acquisition and deepening relationships, while handling teller transactions as part of the platform staff.

The position emphasizes customer experience, risk awareness, and adherence to policies, with opportunity for growth