Personal Banker I - Grow Customer Relationships

First Bank SBA, Inc.; Raleigh (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

First Bank SBA, Inc. in Raleigh, NC is seeking a Personal Banker I to assist customers with financial needs, open accounts, and process loan applications.

You will work under supervision to deliver a great customer experience at the service window and through needs assessments, driving growth and customer satisfaction. The role requires a high school diploma or equivalent, with prior teller or customer-contact experience preferred.

Qualifications

• High school diploma or GED or equivalent work experience.
• Experience in a customer-facing banking or service role preferred.
• Knowledge of banking products and regulatory requirements is a plus.
• Ability to operate banking software and basic computer tools.

Responsibilities

• Provide excellent customer service at the service window and in person.
• Perform account opening and documentation processing.
• Input and process loan applications and other banking services as needed.
• Assist customers with deposits, cards, checks, and related branch services.
• Generate leads and build customer relationships to meet sales goals.
• Adhere to all regulatory and security procedures and branch policies.

Skills

Customer service

Sales

Account opening

Data entry

Education

High school diploma

GED

Tools

Banking software

Mainframe

Word processing

Spreadsheet

Job description

First Bank SBA, Inc. in Raleigh, NC is seeking a Personal Banker I to assist customers with financial needs, open accounts, and process loan applications.

You will work under supervision to deliver a great customer experience at the service window and through needs assessments, driving growth and customer satisfaction. The role requires a high school diploma or equivalent, with prior teller or customer-contact experience preferred.