Personal Banker I: Client Advisory & Banking Solutions

First Bank (FBNC)

Lillington (NC)

On-site

USD 36,000 - 48,000

Full time

14 days+

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Job summary

First Bank (FBNC) in North Carolina is seeking a Personal Banker I who will assess customers' financial needs and recommend appropriate banking products and services. Under supervision, you will generate leads, build relationships at the service window and through needs assessment.

The role emphasizes clear guidance, simple explanations, and delivering great customer experience. 1–3 years in banking or customer sales is preferred; you may support multiple branch locations as needed to meet sales

Qualifications

Experience in customer-facing roles or teller/sales positions.
Knowledge of bank products and services.
Strong communication and interpersonal skills.
Ability to work with minimal supervision.

Responsibilities

Coordinates Personal Banker and Service Representative functions to deliver efficient service.
Provides transactional support and dual control as applicable.
Opens personal and business accounts and prepares related documentation.
Inputs and closes personal loan applications, including lines of credit and credit cards.
Assists customers with requests, complaints and follow-up to ensure satisfaction.
Adheres to security procedures and regulatory policies.
Interfaces with customers in person or by telephone.
Supports multiple branch locations as needed.