Personal Banker I — Float & Training Program

Fifth Third Bank; Michigan; On-site; USD 36,000 - 48,000; Full time

Job summary

Fifth Third Bank in Mason, Michigan is seeking a Float Personal Associate I in the Mason/Jackson Area. The role emphasizes consultative sales to identify and meet financial needs while processing teller transactions and supporting Sales & Service.

Selected candidates undergo a 4-8 week onboarding with rotations in operations and Sales & Service, aiming to advance to Retail Personal Banker I. Strong communication and math skills are valued.

Qualifications

• College degree or work experience providing transferrable skills, or combination of education and experience.
• Experience in the financial industry preferred.
• Sales activities to acquire new customers or cross-sell to existing customers.
• Ability to analyze credit and financial information with basic math.
• Represent Fifth Third Bank professionally in appearance and communication.
• Familiarity with Retail policies and procedures; S.A.F.E. Act registration is required.

Responsibilities

• Use consultative sales and needs assessment to build a customer profile and identify financial needs.
• Maintain knowledge of Retail products/services and recommend suitable solutions.
• Utilize approved tools to set appointments for periodic financial reviews.
• Cross-sell to the existing customer base and engage in outside sales activities.
• Collaborate with Mortgage, Small Business, Commercial and Investment partners.
• Meet/exceed customer experience and production goals; contribute to revenue growth.

Skills

Consultative selling

Financial needs analysis

Customer service

Communication skills

Education

College degree or equivalent experience

Job description

Fifth Third Bank in Mason, Michigan is seeking a Float Personal Associate I in the Mason/Jackson Area. The role emphasizes consultative sales to identify and meet financial needs while processing teller transactions and supporting Sales & Service.

Selected candidates undergo a 4-8 week onboarding with rotations in operations and Sales & Service, aiming to advance to Retail Personal Banker I. Strong communication and math skills are valued.