Entry-Level Personal Banker: Consultative Sales & Service

Fifth Third; Jackson (MI); Hybrid; USD 36,000 - 56,000; Full time

Job summary

Fifth Third Bank in Jackson, Michigan seeks a Personal Banker Associate I candidate to begin with a 9-week onboarding and education program, rotating through operations and Sales & Service. The role focuses on consultative selling, building customer relationships, and processing teller transactions as part of the platform staff.

Successful candidates will complete the program with certification for the Retail Personal Banker family, aiming to acquire new households and deepen existing

Qualifications

• College degree or transferable experience required.
• Experience in financial industry preferred.
• Ability to perform advanced math for credit analysis.

Responsibilities

• Use consultative sales to identify financial needs and build a customer profile.
• Cross-sell retail products to customers and refer to partners as needed.
• Process teller transactions and support platform staff in daily operations.
• Follow risk policies and protect customer information in all interactions.

Skills

Sales approach

Customer service

Communication

Math proficiency

NMLS knowledge

Education

College degree or comparable work experience

Job description

Fifth Third Bank in Jackson, Michigan seeks a Personal Banker Associate I candidate to begin with a 9-week onboarding and education program, rotating through operations and Sales & Service. The role focuses on consultative selling, building customer relationships, and processing teller transactions as part of the platform staff.

Successful candidates will complete the program with certification for the Retail Personal Banker family, aiming to acquire new households and deepen existing