Personal Banker I: Build Relationships & Solutions

Fifth Third Bank; Southchase (FL); Presencial; USD 30 000 - 40 000; Tempo integral

Resumo da oferta

Fifth Third Bank in Kissimmee, FL is seeking a Personal Banker I to deliver exceptional customer experiences while processing teller transactions and supporting platform staff. You will build lasting relationships through consultative sales and service, helping customers address financial needs across their lifecycle.

You'll maintain knowledge of bank products, collaborate with partners to resolve issues, and ensure compliance with policies and risk management.

Qualificações

• High School Diploma/GED with 6 months customer service experience or college degree.
• Ability to develop comfort with new customer acquisitions and deepen relationships.
• Professional communication skills.

Responsabilidades

• Create a memorable customer experience by cultivating, maintaining, and enhancing relationships in an assigned book of business through proactive outreach efforts in person, over the phone, or other channels as appropriate.
• Use of a consultative approach with current or prospective customers to uncover and identify their needs while tailoring recommendations/solutions/advice.
• Maintain working knowledge of products, services, and processes offered.
• Work collaboratively with internal partners to ensure customer's needs are met and all problems are resolved.
• Analyze customer credit data and other related financial information to ensure customers are in the appropriate solutions that align with their needs.
• Provide customer support needed reinforcing the value of current and new technology.
• Process teller transactions and adhere to balancing guidelines.
• Follow the Bancorp Code of Business Conduct and Ethics and other related policies, modeling the ethical behavior expected from every employee within the Bancorp.
• Other duties as assigned.

Conhecimentos

Customer service

Relationship building

Consultative sales

Formação académica

High School Diploma or GED

College degree or equivalent military experience

Descrição da oferta de emprego

Fifth Third Bank in Kissimmee, FL is seeking a Personal Banker I to deliver exceptional customer experiences while processing teller transactions and supporting platform staff. You will build lasting relationships through consultative sales and service, helping customers address financial needs across their lifecycle.

You'll maintain knowledge of bank products, collaborate with partners to resolve issues, and ensure compliance with policies and risk management.