Personal Banker - Hobbs, NM

First Convenience Bank; Hobbs (NM); On-site; USD 29,000 - 36,000; Full time

Job summary

First Convenience Bank in Hobbs, NM is seeking a Personal Banker to join our team at the FC B Hobbs Wal-Mart location. Under direct supervision you will assist customers with cash, deposits, and withdrawals while promoting bank products in a high-volume retail setting.

The role requires a high school diploma or equivalent, 18+ years old, ability to work a flexible schedule including evenings and weekends, and the capacity to work with a diverse customer base, including Spanish speakers.

Qualifications

• At least 18 years of age.
• High school diploma, high school equivalency or currently attending high school.
• Six months of work experience in retail or customer service preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Background investigation required.
• Ability to work well in a team.

Responsibilities

• Provide exceptional customer service with cash handling in a high-volume environment.
• Evaluate customer needs and promote bank products and services.
• Follow bank policies and supervisor directions.
• Aim for monthly account opening goals.
• Participate in in-store prospecting as needed.
• Process deposits, verify amounts, balance daily operations.
• Receive cash and checks, verify endorsements.
• Cross-sell bank services and assist diverse customers, including Spanish speakers.
• Maintain regular attendance and punctuality.

Skills

Customer service

Retail experience

Cash handling

Team player

Bilingual Spanish

Education

High school diploma or equivalent

Job description

Personal Banker

#925-30313

Hobbs, New Mexico, United States

Location

FCB Hobbs Wal-Mart

Location Address

3800 N. Lovington Hwy.

Position Type

Full Time

Requirements

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements:

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.