Personal Banker - Plano, TX

First Convenience Bank; Plano (TX); On-site; USD 19,000 - 23,000; Part time

Job summary

First Convenience Bank in Plano, TX is seeking a part-time Personal Banker (20 hours/week) to deliver exceptional customer service, handle cash transactions, and promote banking products. The role requires flexibility for evenings, weekends, and holidays, with a background check and team-oriented mindset.

You’ll build relationships with a diverse customer base, including Spanish-speaking clients, and support daily operations while meeting branch goals and ensuring accurate balance at day end.

Qualifications

• At least 18 years of age.
• High school diploma, high school equivalency or currently attending high school.
• Six months of work experience in a retail or customer service environment preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Background investigation required by company policy.
• Must be able to get along with co-workers and work effectively in a team environment.

Responsibilities

• Provide exceptional customer service, handling cash receipts and payments in a high-volume sales setting.
• Evaluate customer relationships and recommend bank products and services to support financial success.
• Follow bank policies and directions; ensure accuracy in daily transactions and balancing.
• Contribute to personal monthly new account production as directed by management.
• Participate in an active sales environment with in-store prospecting as needed.
• Process deposits, cash advances, and issue receipts per procedures; record transactions.

Skills

Customer service

Retail experience

Team player

Bilingual Spanish

Education

High school diploma or GED

Job description

Personal Banker #680-30331

Plano, Texas, United States

Location

FCB Plano W. Park Wal-Mart

Location Address

1700 Dallas Pkwy.

Position Type

Part Time - 20 hours per week

Requirements

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.