Personal Banker - Clovis, NM

First Convenience Bank; Clovis (NM); On-site; USD 32,000 - 45,000; Full time

Job summary

First Convenience Bank is seeking a Personal Banker in Clovis, NM. The role involves handling cash transactions in a busy retail banking environment, assessing customer needs, and recommending appropriate bank products.

You will work under supervision to ensure accuracy, service quality, and adherence to policies. Daily duties include deposits, withdrawals, and processing wires, with a focus on customer satisfaction and cross-selling banking services to a diverse clientele, including Spanish

Qualifications

• Minimum 18 years of age.
• High school diploma, high school equivalency or currently attending high school.
• Six months of work experience in a retail or customer service environment preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Able to pass background investigation.

Responsibilities

• Provide exceptional customer service under supervision in a high volume sales environment.
• Evaluate customer relationships and recommend bank products and services.
• Follow bank policies and supervisor directions.
• Aim for monthly new account production targets as assigned by management.
• Participate in in-store prospecting within the sales environment.
• Process deposits and cash transactions accurately and balance daily operations.
• Receive cash and checks, verify amounts and endorsements.
• Guard against counterfeit checks and misidentifications.
• Enter transactions and issue receipts, including money orders and wires.
• Cross-sell bank services to a diverse customer base, including Spanish-speaking customers.

Skills

Customer service

Teamwork

Flexibility

Education

High school diploma or equivalent

Job description

Personal Banker

#926-30512

Location

Clovis, New Mexico, United States

FCB Clovis Wal-Mart

3728 N. Prince St.

Position Type

Full Time

Requirements

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.