Personal Banker: Growth & Customer Experience

PNC Financial Services Group, Inc.; Cranberry Township (Butler County); In loco; USD 42.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical and prescription drug coverage

Dental and vision options

Life insurance

401(k) with company match

Pension and stock purchase plans

Dependent care reimbursement

Back-up child/elder care

Educational assistance

Wellness program with incentives

Holiday and vacation benefits

Descrizione del lavoro

PNC Financial Services Group, Inc. is seeking a Personal Banker based in Cranberry Township, PA.

You will engage customers through a proactive sales and service approach, expanding the branch's customer base and loyalty while leveraging PNC products to meet clients' financial needs. You will support daily branch operations, educate customers on digital tools, and collaborate with partners to deliver a differentiated customer experience.

Competenze

• Proven ability to acquire and deepen customer base through proactive sales and service activities.
• Experience delivering PNC solutions to drive revenue and loyalty within a Retail branch environment.
• Familiarity with risk management and adherence to policies in a banking context.

Mansioni

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage customer experience and identify opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet and loyalty.

Conoscenze

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales Competencies

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Formazione

No Degree

Descrizione del lavoro

PNC Financial Services Group, Inc. is seeking a Personal Banker based in Cranberry Township, PA.

You will engage customers through a proactive sales and service approach, expanding the branch's customer base and loyalty while leveraging PNC products to meet clients' financial needs. You will support daily branch operations, educate customers on digital tools, and collaborate with partners to deliver a differentiated customer experience.