Personal Banker: Grow Wallet Share & Customer Loyalty

PNC; Cumming (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

401(k) matching

Job summary

PNC is seeking a Personal Banker in its Retail Banking team, based in Cumming, Georgia. The role focuses on acquiring and deepening customer relationships, delivering proactive sales and service, and leveraging PNC solutions to drive revenue and loyalty.

The position emphasizes customer-focused service, risk management, and collaboration with ecosystem partners to grow wallet share. A strong background in banking and 3+ years of experience are typical requirements.

Qualifications

• Typically requires 3+ years experience in banking or related field.
• Associates degree or equivalent is preferred where applicable.
• Background checks may be required per regulatory requirements.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service.
• Drive outbound and lobby engagement to elevate client loyalty.
• Collaborate with ecosystem partners to grow wallet share.
• Educate customers on managing financial transactions using technology.
• Adhere to policies and manage risk in daily operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates degree or equivalent

Job description

PNC is seeking a Personal Banker in its Retail Banking team, based in Cumming, Georgia. The role focuses on acquiring and deepening customer relationships, delivering proactive sales and service, and leveraging PNC solutions to drive revenue and loyalty.

The position emphasizes customer-focused service, risk management, and collaboration with ecosystem partners to grow wallet share. A strong background in banking and 3+ years of experience are typical requirements.