Personal Banker: Elevate Customer Wealth & Loyalty

PNC Financial Services Group, Inc.; Alpharetta (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical/prescription drug coverage

Dental and vision

Life insurance

Disability protection

401(k) with match

Pension and stock purchase plans

Dependent care reimbursement

Back-up child/elder care

Educational assistance

Wellness program

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker based in Alpharetta, Georgia, to deliver proactive sales and service, deepen customer relationships, and promote PNC solutions.

The role emphasizes driving customer loyalty through a strong understanding of financial needs and collaboration with ecosystem partners. You will engage customers through lobby interactions, educate on digital tools, and ensure risk controls while supporting daily branch operations.

Qualifications

• Typically requires 3+ years experience.
• Education may be substituted with a combination of education, certifications, and experience.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience by identifying opportunities to improve the customer's financial wellbeing.
• Collaborate with ecosystem partners to grow customer's share of wallet and drive revenue and loyalty.
• Deliver a full PNC conversation with every client interaction to identify appropriate PNC solutions.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates or equivalent degree

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker based in Alpharetta, Georgia, to deliver proactive sales and service, deepen customer relationships, and promote PNC solutions.

The role emphasizes driving customer loyalty through a strong understanding of financial needs and collaboration with ecosystem partners. You will engage customers through lobby interactions, educate on digital tools, and ensure risk controls while supporting daily branch operations.