Branch Personal Banker: Grow Relationships & Revenue

PNC; Fort Wayne (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid holidays

Career growth

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker in Fort Wayne, IN to build a strong customer base and deliver outstanding service. You will drive sales conversations, identify financial solutions, and support customers’ banking needs while using digital tools to enhance experiences.

The role emphasizes relationship-building, risk awareness, and collaboration with partners to expand wallet share in a busy branch environment. In-office position with full-time hours.

Qualifications

• 3+ years experience in banking or financial services preferred.
• Strong sales and service delivery mindset with customer focus.
• Ability to explain financial options clearly and build trust.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage customer experience to improve financial wellbeing and loyalty.
• Collaborate with ecosystem partners to grow customer share of wallet.
• Educate customers on PNC solutions and leverage technology to serve clients.

Skills

Sales

Customer Service

Cross-selling

Communications

Education

Associate's degree

Tools

CRM software

Microsoft Office

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker in Fort Wayne, IN to build a strong customer base and deliver outstanding service. You will drive sales conversations, identify financial solutions, and support customers’ banking needs while using digital tools to enhance experiences.

The role emphasizes relationship-building, risk awareness, and collaboration with partners to expand wallet share in a busy branch environment. In-office position with full-time hours.