Personal Banker: Drive Customer Growth & Experience

PNC; Seymour (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Spanish Speaking - Preferred

Job summary

PNC is seeking a Personal Banker based in Seymour, IN to deepen customer relationships and drive financial wellbeing through proactive sales and service. This role emphasizes in-branch customer engagement and collaboration with ecosystem partners to deliver PNC solutions.

The ideal candidate has 3+ years in banking or customer-facing roles, with a passion for service, risk awareness, and the ability to educate customers on digital tools and products.

Qualifications

• Candidates should have relevant customer-facing banking experience and a foundational understanding of financial products.
• Strong communication and problem-solving skills to identify customer needs and present PNC solutions.
• Ability to navigate a sales-driven environment while maintaining compliance and risk controls.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Drive proactive sales conversations via internal and outbound interactions using a defined sales process.
• Create customer loyalty by delivering a differentiated experience and educating on financial options.
• Apply knowledge to identify and resolve customer issues to enhance loyalty and trust.
• Support branch operations and adhere to policies to mitigate risk and ensure accuracy.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Personal Banker based in Seymour, IN to deepen customer relationships and drive financial wellbeing through proactive sales and service. This role emphasizes in-branch customer engagement and collaboration with ecosystem partners to deliver PNC solutions.

The ideal candidate has 3+ years in banking or customer-facing roles, with a passion for service, risk awareness, and the ability to educate customers on digital tools and products.