Personal Banker: Grow Relationships & Financial Wellness

PNC; Ann Arbor (MI); On-site; USD 43,000 - 64,000; Full time

Benefits offered by this job

medical/prescription drug coverage (HS

dental and vision options

life insurance (employee and family)

short and long-term disability

401(k) with PNC match, pension and 401

stock purchase plans

dependent care reimbursement

back-up child/elder care

education assistance

robust wellness program

maternity/parental leave

paid holidays

vacation days

Job summary

PNC is seeking a Personal Banker based in Ann Arbor, MI at the South University Branch. The role focuses on acquiring and deepening customers through proactive sales and service, while delivering solutions to improve customers’ financial wellbeing.

Your daily activities include proactive sales conversations, leveraging ecosystem partners, and educating customers on digital tools to manage their finances. A strong background in banking and customer service is preferred.

Qualifications

• 3+ years experience in a branch banking or similar customer-facing role.
• No college degree required; prior relevant experience acceptable.
• Certifications or licenses not listed as required.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Drive proactive sales conversations and identify PNC solutions to meet customer needs.
• Educate customers on managing financial transactions using technology and resources.
• Assist in branch daily operations while adhering to policies and risk management.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Personal Banker based in Ann Arbor, MI at the South University Branch. The role focuses on acquiring and deepening customers through proactive sales and service, while delivering solutions to improve customers’ financial wellbeing.

Your daily activities include proactive sales conversations, leveraging ecosystem partners, and educating customers on digital tools to manage their finances. A strong background in banking and customer service is preferred.