Personal Banker: Elevate Customer Financial Wellness

PNC Financial Services Group, Inc.; Exton (PA); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

401(k) with company match

Pension Plan

Stock purchase plans

Educational assistance

Wellness program

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker based in Exton, PA, to warmly engage customers, understand financial needs, and offer PNC solutions.

You will drive sales conversations through the lobby, calls, and appointments, while delivering a high-quality customer experience in an in-office environment. The role emphasizes relationship building, risk-aware service, and collaboration with ecosystem partners to deepen customer loyalty and share of wallet in a fast-paced retail

Qualifications

• Typically requires an Associate degree or equivalent and related experience or product knowledge.
• 3+ years of experience in banking or financial services is common for this level.
• Background checks are required in accordance with company policy.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages customer experience by identifying opportunities to improve financial wellbeing.
• Collaborates with ecosystem partners to grow wallet share and loyalty.

Skills

Banking

Customer Service

Sales

Customer Experience

Accountability

Identifying Opportunities

Leveraging Technology

Prospecting

Education

Associate degree or equivalent

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker based in Exton, PA, to warmly engage customers, understand financial needs, and offer PNC solutions.

You will drive sales conversations through the lobby, calls, and appointments, while delivering a high-quality customer experience in an in-office environment. The role emphasizes relationship building, risk-aware service, and collaboration with ecosystem partners to deepen customer loyalty and share of wallet in a fast-paced retail