Personal Banker: Grow Client Wealth & Loyalty

PNC; Melbourne (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental and vision options

401(k) with PNC match

Pension and stock purchase plans

Paid time off; holidays

Parental leave

Job summary

PNC is seeking a Personal Banker in Melbourne, FL to help grow the branch customer base and deepen relationships. You will engage customers in the lobby, conduct proactive sales conversations, and educate on PNC digital tools to enhance financial wellbeing.

The role emphasizes customer service, risk-aware transactions, and collaboration with ecosystem partners to broaden client portfolios. Bilingual Spanish preferred; in-office position at Wickham Road Branch.

Qualifications

• Demonstrated customer service and sales experience in financial services.
• Ability to identify opportunities to improve customers' financial wellbeing.
• Proficient in using digital tools to assist customers and process transactions.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Drive proactive sales conversations, including outbound calling and lobby engagement.
• Create customer loyalty and grow share of wallet by positioning PNC products.
• Educate customers on options for managing financial transactions using technology.
• Apply product knowledge to identify and solve customer problems and manage risk.

Skills

Customer service

Sales

Relationship building

Communication

Prospecting

Education

Associate's or equivalent degree

Job description

PNC is seeking a Personal Banker in Melbourne, FL to help grow the branch customer base and deepen relationships. You will engage customers in the lobby, conduct proactive sales conversations, and educate on PNC digital tools to enhance financial wellbeing.

The role emphasizes customer service, risk-aware transactions, and collaboration with ecosystem partners to broaden client portfolios. Bilingual Spanish preferred; in-office position at Wickham Road Branch.