Personal Banker - Glendale, AZ

First Convenience Bank; Glendale (AZ); On-site; USD 30,000 - 36,000; Full time

Job summary

First Convenience Bank is seeking a Full Time Teller at the Glendale location to handle cash transactions, assist customers, and promote banking services. You will operate in a high-volume sales environment with emphasis on accuracy and compliance.

Primary duties include cash handling, deposits, withdrawals, and cross-selling bank products while supporting a diverse customer base, including a significant Spanish-speaking population. You will follow bank policies and maintain reliable attendance.

Qualifications

• HS diploma or equivalent required; 18+ age minimum.
• Six months preferred in retail or customer service environment.
• Ability to work evenings, weekends, and holidays.
• Must pass background check per company policy.
• Able to work well in a team.

Responsibilities

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, in a high volume sales environment.
• Evaluate customer relationships and recommend bank products and services.
• Follow established policies in accordance with bank direction.
• Aim for monthly new account production as assigned by upper management.
• Participate in an active sales environment with in-store prospecting.

Skills

Customer service

Cash handling

Sales

Teamwork

Flexibility

Education

High School Diploma or equivalent

Job description

Location

FCB Glendale Wal-Mart

Location Address

5010 N. 95th Avenue

Position Type

Full Time

Requirements

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements:

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.